Practical information for your stay at Molecaten Park Het Landschap

On the day of arrival, you are welcome from 4:00 pm in your rental accommodation and from 1:00 pm on your camping pitch. After checking in, your holiday really starts! If you arrive outside the opening hours of the reception, we kindly ask you to contact us.

Do you have any questions or remarks about your accommodation or pitch after you arrive? Let us know immediately, we are ready to help you.

You can dispose of your waste in the waste containers at our park. The waste disposal points are shown on the park map. We ask that you separate glass, paper and residual waste in the appropriate containers. Spent batteries can be handed in at the reception.

The Molecaten app for Apple can be downloaded from the App Store! The Android version can be downloaded from the Google Play store.

Install the Molecaten app before you arrive!

• facilities (opening hours and prices)
• environment tips
• entertainment programme
• important phone numbers
• practical information about our park

In order to keep our park as quiet and safe as possible, we ask you to use your car as little as possible on the park. Please drive at walking pace and do not let the engine run unnecessarily. Only one car is allowed in the park.

The barrier is closed from 11:00 pm to 08:00 am. If you want to enter the park outside these times, you can park your car in the long car park. However, you can leave the park at any time by car.

Barbecuing on charcoal and briquettes (not on a disposable barbecue) is allowed unless there is a prolonged drought and a temporary ban is in force due to natural fire risk. This is clearly indicated at the park or check natuurbrandrisico.nl. Barbecuing on propane gas and electric is always allowed. When barbecuing, take the necessary precautions and ensure that a bucket of water is always present.

Prohibited in order to ensure fire safety: use of liquid lighters, fire basket and torches or making an open fire.

Your visitors are welcome in our park, please register them at reception. Would your visitors like to stay overnight? Always register your guest at reception. For a guest on a camping pitch you pay €4.50 per night, excluding tourist tax. If there is room for a guest in your rental accommodation, you only pay tourist tax.
Visitors can park in the visitors' car park.
Good to know: Day visitors do not have access to the indoor pool.

Molecaten Park Het Landschap is Green Key certified in the category gold.

Green Key is an international quality mark for sustainable businesses in the recreation and leisure sector and business market. Companies with a Green Key mark do everything they can to protect the environment, without guests having to compromise on comfort and quality. As a guest, we ask you to actively contribute to keeping our park sustainable. You can help us by

• separating waste and depositing it in the correct bins
• Switching off lights, equipment and heating systems in areas where they are on or off unnecessarily
• Saving energy and waterzuinig om te gaan met energie en water
• use chemicals such as cleaning products, batteries, hand soap and paint sparingly.
• Also check out the initiative of Merijn Tinga, founder of Plastic Soup Surfer

Because of the diversity of appliances and different brands and types, it is not possible for us to provide a description of every appliance. Fortunately, there is a website where you can find a lot of user manuals. Search here by brand, model and type for the correct description. Still too difficult? Please let us know!

Your pet is welcome on our camping pitches and in the permitted rental accommodation. Please walk your dog off the site before walking it. If your dog has relieved himself prematurely, please clean up the waste immediately so that other people are not bothered by it. We also ask that you keep your dog on a leash throughout the park, including on your pitch or in your rental accommodation. Dogs are not allowed in the toilet buildings, reception, indoor swimming pool and at the swimming pond.

To allow all guests to enjoy their stay to the fullest, camping regulations have been drawn up. The complete regulations can be found on www.molecaten.com/en/conditions and can be obtained at the reception.

Are you enjoying yourself and would you like to stay a little longer? Please come to reception and ask about availability and possibilities to extend your stay on the camping pitch or in the rental accommodation.

Our park is located in a nature reserve that we would like to keep beautiful together with you. Please enjoy your stay in nature with respect and do not leave any rubbish behind in the woods around our park.

Young animals

All (young) animals that you come across in the park are best left alone and are not to be fed. Even when you think the animal is in distress. Often it is a young bird that is trying to fly (nestlings) and the 'parent' birds are nearby, but they do not dare to show themselves in the presence of people. Are you worried about a (young) animal at the park? Then please report it to the reception desk.

Ticks

Ticks occur throughout the country, in the forest, park, heathland, dunes or in the garden. They can be found near trees or bushes, in high grass or between dead leaves. They can bite into people's skin. A tick bite can make you ill. Check your body and clothes for ticks and tick bites. Ticks can bite anywhere, but prefer the groin, hollows of the knees, armpits, buttocks, edges of underwear, behind the ears and around the hairline in the neck. Got a tick bite? Remove the tick quickly and inform your doctor that you have suffered a tick bite.

Lighting

Our park is managed as naturally as possible. As the park is located in a nature reserve, lighting at night is limited as much as possible. Too much lighting disturbs animal life. The lighting in the grounds is set in such a way that you, as a guest, can still find your way around but it causes as little disturbance as possible to the nocturnal animals.

AED

In case of fire

• Call 112
• Then call 0031 521 - 387 244 during the day and 0031 6 - 1553 9459 in the evening.
• Report the location of the fire clearly.
• There are hydrants on the entire site, keep them free at all times. The fire brigade will use them for extinguishing the fire. Make sure paths and roads are easily accessible and there are no obstacles (cars) in the way.
• Stay in the area, but choose a safe place. This applies to yourself and also to anyone else present. If possible, try to shut off the gas supply and the electricity connection in the accommodation. If possible, try to extinguish the start of a fire. A fire extinguisher must be available in every accommodation

In case of an accident/serious injury

• Call 112
• Then call 0031 521 - 387 244 during the day and 0031 6 - 1553 9459 in the evening.
• Report clearly what is involved and where the victim is.
• Stay near the victim, give first aid if possible, while waiting for the ambulance. Do not lose sight of your own safety.

In case of a disaster

• Follow the radio/television.
• Follow the instructions of our staff. The park has several (emergency) entrances and exits.
• Make sure you always know where you are on the grounds and where the exit is.

Tips

• Have the fire extinguisher in your camping equipment inspected annually. Only then can you rely on it in case of an emergency.
• Install smoke, gas and carbon monoxide detectors.
• Have your gas appliances cleaned regularly to prevent suffocation by carbon monoxide.

The nearest bus stop is in Elsloo, about 3.5 km from Molecaten Park Het Landschap. From Elsloo you can take public transport to places like Oosterwolde and Assen. For current departure and arrival times please visit www.9292.nl/en or call 0900-9292. You can also contact the reception if you have any questions.

Taxi contact details

• Personenvervoer Kort, tel. 0031 516 - 422 222

It is not allowed to charge an electric car via an electricity point in/near the rental accommodation or on the camping pitch. To charge an electric car you must use a charging point in the area.

Incoming mail can be found in the mailboxes to the left of the laundry room. For outgoing mail, there is a mailbox in Zorgvlied (Dorpsstraat 38) and in Wateren (Boterpol 24). The mailbox is emptied daily, except for Sundays and Mondays.

Between 11:00 pm and 8:00 am it should be quiet on our park. We ask you to be considerate of our other guests and the environment.

Supermarkets can be found in Diever (approx. 9.5 km) and in Appelscha (approx. 11 km). At supermarket PLUS in Diever you can order your groceries online and have them delivered to the park. Select PLUS Diever, choose delivery and order your groceries: www.plus.nl/info-online-bestellen.

Please report any faults in the electrical, central antenna or WiFi installation, or the water, sewage or gas pipes to reception. We will try to remedy it as soon as possible. Is reception closed? Then call us on the telephone number below. Reports submitted after 10 p.m. may be assessed and, if necessary, taken up after 9 a.m. the following day.

Opening hours reception >
Is the reception closed? Then call us on: 0031 6- 1553 9459.

Our pitches with CAI connection are connected to their own central antenna system with digital signal only. You can connect your television to the system using a waterproof coaxial cable. Your television must be HD, MPEG-4 and DVB-T2 compatible.

Setting up a digital television signal
Reset the television to its factory settings, enter country code preferably Austria (if this does not work, try Luxembourg or Poland) and perform a full scan (this may take around 15 minutes). If the full scan does not find any stations, enter the following data:

• Frequency: 474.000 kHz (474 mHz)
• Network ID: 1234
• Modulation: QAM 64

If your television cannot receive digital channels, you can rent or buy a decoder box and HDMI cable at reception (decoder € 40.00 and HDMI cable € 2.50). This decoder converts the digital signal to an analogue signal.
Rental rates decoder box incl. HDMI cable:

• 1 to 4 nights € 5.00
• 5 to 10 nights € 10.00
• 11 to 21 nights € 15.00
• 22 to 30 nights € 25.00
• Deposit decoder and HDMI cable € 20.00

What to do before departure:

• Strip the beds, put the linen together with the kitchen and hand towels (in case of renting) in the white laundry bag and place this near the front door.
• Do the dishes and/or empty the dishwasher and leave it clean.
• Leave the hob and kitchen inventory clean.
• Empty the refrigerator, set it to its lowest position and close the door.
• Set the thermostat to 10°C.
• Sweep the floors with the soft broom.
• Deposit bin bags and any other waste in the designated containers.

Leave your rental accommodation no later than 10.00 am.
Leave your key at reception.
Are you leaving outside the opening hours of the reception? Then you can leave the key in the mailbox at the reception or hand it in at 'De Huiskamer'.

Before 11:00 am, at the latest, you must vacate your camper or camping pitch and leave it clean. Please dispose of rubbish bags and any other waste in the appropriate containers. We would like to hear from you on departure how you experienced your stay.

As a guest*, you can use Molecaten WiFi free of charge at our park. During your stay, you can easily check your e-mail, check the weather of visit other websites. Login details will be sent to you by email (3 days before arrival) and can be found on the welcome information upon arrival.

The use of this network is subject to our WiFi-General Terms and conditions.

* For guests with a permanent pitch, we offer Internet access via an own WiFi network.

The indoor pool is unsupervised, so for your own safety we ask you to observe the indicated rules and supervise your (small) children. Playing materials are not allowed in the indoor pool.
Good to know: Day visitors do not have access to the indoor pool.
View the current opening hours of the swimming pool >