Practical information for your stay at Molecaten Park Noordduinen

On the day of arrival, you are welcome from 4:00 pm in your rental accommodation and from 1:00 pm on your camping pitch. After checking in, your holiday really starts! If you arrive outside the opening hours of the reception, we kindly ask you to contact us.

Do you have any questions or remarks about your accommodation or pitch after you arrive? Let us know immediately, we are ready to help you.

You can dispose of your waste in the waste containers at our park. The waste disposal points are shown on the park map. We ask that you separate glass, paper, residual waste and PD waste in the appropriate containers. PD waste (plastic packaging and drink cartons) must be handed in transparent bags. Please note that cans do not belong to PD waste. Empty batteries can be handed in at the laundrette and broken light bulbs can be handed in at the reception.

The Molecaten app for Apple can be downloaded from the App Store! The Android version can be downloaded from the Google Play store.

Install the Molecaten app before you arrive!

• facilities (opening hours and prices)
• environment tips
• entertainment programme
• important phone numbers
• practical information about our park

To keep our park as quiet and safe as possible, we ask you to make minimal use of your car on the park. Please drive at walking pace and do not leave the engine running unnecessarily. You can park your car in the designated parking area within the park.

The barrier is closed from 11:00 pm to 6:30 am. However, you can leave the park by car at any time using the barrier pass.

Barbecuing is only permitted with electricity and propane gas. When barbecuing, take the necessary precautions and ensure that a bucket of water is always present.

For fire safety reasons, it is forbidden to use liquid firelighters, fire baskets and torches or open fires.

Your visitors are welcome in our park, please register them at reception. Would your visitors like to stay overnight? Always register your guest at reception. For a guest on a camping pitch you pay €4.80 per night, excluding tourist tax. If there is room for a guest in your rental accommodation, you only pay tourist tax.
Visitors can park in the parking lane at the front of the park.
Good to know: Day visitors do not have access to the indoor and outdoor pools.

Molecaten Park Noordduinen is Green Key certified in the category gold. 

Green Key is an international quality mark for sustainable businesses in the recreation and leisure sector and business market. Companies with a Green Key mark do everything they can to protect the environment, without guests having to compromise on comfort and quality. As a guest, we ask you to actively contribute to keeping our park sustainable. You can help us by

• separating waste and depositing it in the correct bins
• switching off lights, equipment and heating systems in areas where they are on or off unnecessarily
• saving energy and waterzuinig om te gaan met energie en water
• use chemicals such as cleaning products, batteries, hand soap and paint sparingly.

Because of the diversity of appliances and different brands and types, it is not possible for us to provide a description of every appliance. Fortunately, there is a website where you can find a lot of user manuals. Search here by brand, model and type for the correct description. Still too difficult? Please let us know!

To allow all guests to enjoy their stay to the fullest, camping regulations have been drawn up. The complete regulations can be found on www.molecaten.com/en/conditions and can be obtained at the reception.

Are you enjoying yourself and would you like to stay a little longer? Please come to reception and ask about availability and possibilities to extend your stay on the camping pitch or in the rental accommodation.

Our park is situated in a nature reserve which we would like to keep beautiful together with you. Please enjoy your stay in nature with respect and do not leave any trash behind in the dunes, around our park or on the beach. Many seagulls, foxes and deer also live in our park. These animals are used to people and therefore easy to photograph, but they can also be a nuisance. Please help us avoid the nuisance by not feeding the animals and by not leaving your rubbish bag outside, as rubbish bins are also knocked over and emptied. Thank you for your help!

Young animals

All (young) animals that you come across in the park are best left alone and are not to be fed. Even when you think the animal is in distress. Often it is a young bird that is trying to fly (nestlings) and the 'parent' birds are nearby, but they do not dare to show themselves in the presence of people. Are you worried about a (young) animal at the park? Then please report it to the reception desk.

Ticks

Ticks occur throughout the country, in the forest, park, heathland, dunes or in the garden. They can be found near trees or bushes, in high grass or between dead leaves. They can bite into people's skin. A tick bite can make you ill. Check your body and clothes for ticks and tick bites. Ticks can bite anywhere, but prefer the groin, hollows of the knees, armpits, buttocks, edges of underwear, behind the ears and around the hairline in the neck. Got a tick bite? Remove the tick quickly and inform your doctor that you have suffered a tick bite.

Lighting

Our park is managed as naturally as possible. As the park is located in a nature reserve, lighting at night is limited as much as possible. Too much lighting disturbs animal life. The lighting in the grounds is set in such a way that you, as a guest, can still find your way around but it causes as little disturbance as possible to the nocturnal animals.

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In case of fire

• Call 112
• Then call the reception/emergency number 0031 71 - 402 5295.
• Give a clear description of the location of the fire.
• There are hydrants on the entire site, keep them free at all times. The fire brigade will use them for extinguishing the fire. Make sure that paths and roads are easily accessible and that there are no obstacles (cars) in the way.
• Stay close, but choose a safe place. This applies both to yourself and to other people present. If possible, try to shut off the gas supply and the electricity connection in the accommodation. If possible, try to extinguish an incipient fire. A fire extinguisher must be available in every accommodation.

In case of an accident/serious injury

• Call 112
• Then call the reception/emergency number 0031 71 - 402 5295.
• Give a clear description of the situation and the victim's location.
• Stay close to the victim and, if possible, provide first aid while waiting for the ambulance. Do not lose sight of your own safety.

In case of a disaster

• Follow the radio/television.
• Follow the instructions of our staff. The park has several (emergency) entrances and exits.
• Make sure you always know where you are in the park and where the nearest exit is.

Tips

• Have the fire extinguisher in your camping equipment inspected annually. Only then can you rely on it in case of an emergency.
• Install smoke, gas and carbon monoxide detectors.
• Have your gas appliances cleaned regularly to prevent suffocation by carbon monoxide poisoning.

Ou rpark is surrounded by greenery and nature. As a result, insects and rodents may be present at our park. We regularly inspect our campsites and treat any infestation in an environmentally and animal-friendly way. To prevent problems, we ask that you take your waste to the recycling station on time and do not leave it lying around. If you experience any problems with pests, please report it to the reception, and we will be happy to assist you.

The bus stop on Hoorneslaan is a 5-minute walk from our park. For the current departure and arrival times please visit www.9292.nl/en or call 0900-9292. If you have any questions, please contact the reception desk.

Taxi contact details

• Taxi De Jong, tel. 0031 71 - 401 2277

It is not allowed to charge an electric car via an electricity point in/near the rental accommodation or on the camping pitch. To charge an electric car you must use a charging point in the area.

Incoming mail can be collected at the reception desk. Outgoing mail can be handed in at reception and will be posted the same day or the next day.

Between 11:00 pm and 7:00 am it should be quiet on our park. We ask you to be considerate of our other guests and the environment.

Please report any faults in the electrical, central antenna or WiFi installation, or the water, sewage or gas pipes to reception. We will try to remedy it as soon as possible. Is reception closed? Then call us on the telephone number below. Reports submitted after 10 p.m. may be assessed and, if necessary, taken up after 9 a.m. the following day.

Opening hours reception >
Is the reception closed? Then call us on: 0031 71 - 402 5295.

Our pitches with CAI connection are connected to their own central antenna system with digital signal only. You can connect your television to the system using a waterproof coaxial cable. Your television must be HD, MPEG-4 and DVB-C compatible.

Setting up a digital television signal
Reset the television to its factory settings, enter country code preferably Austria (if this does not work, try Luxembourg or Poland) and perform a full scan (this may take around 15 minutes). If the full scan does not find any stations, enter the following data:

• Frequency: 474.000 kHz (474 mHz)
• Network ID: 1111
• Modulation: QAM 256
• Symbol value: 6900

If your television cannot receive digital channels, you can rent or buy a decoder box and HDMI cable at reception (decoder € 40.00 and HDMI cable € 2.50). This decoder converts the digital signal to an analogue signal.
Rental rates decoder box incl. HDMI cable:

• 1 to 4 nights € 5.00
• 5 to 10 nights € 10.00
• 11 to 21 nights € 15.00
• 22 to 30 nights € 25.00
• Deposit decoder and HDMI cable € 20.00

What to do before departure:

• Strip the beds, put the linen together with the kitchen and hand towels (in case of renting) in the white laundry bag and place this near the front door.
• Do the dishes and/or empty the dishwasher and leave it clean.
• Leave the hob and kitchen inventory clean.
• Empty the refrigerator, set it to its lowest position and close the door.
• Set the thermostat to 10°C.
• Sweep the floors with the soft broom.
• Deposit bin bags and any other waste in the designated containers.

Leave your rental accommodation no later than 10:00 am.
Leave your key at reception.
Are you leaving outside the opening hours of the reception? Then you can leave the key in the green mailbox, outside the reception.

Before 11:00 am, at the latest, you must vacate your camper or camping pitch and leave it clean. Please dispose of rubbish bags and any other waste in the appropriate containers. We would like to hear from you on departure how you experienced your stay.

As a guest, you can use Molecaten WiFi free of charge at our park. During your stay, you can easily check your e-mail, check the weather of visit other websites. Login details will be sent to you by email (3 days before arrival) and can be found on the welcome information upon arrival.

The use of this network is subject to our WiFi-General Terms and conditions.

With your swimming pool pass you have access to the indoor and outdoor pools. Both pools are unguarded, so for your own safety we ask you to stick to the indicated rules and to supervise your (small) children. Please put your shoes in the rack in the hall of the indoor pool before entering the changing rooms. Playing materials are not allowed in the indoor pool.
Good to know: Day visitors do not have access to the indoor and outdoor pools.
View the current opening hours of the indoor pool >
View the current opening hours of the outdoor pool >